Garrett Consulting Group

You understand your lockbox business. You know how you want things to work. You know how things work today.

 

But something in your lockbox is changing: technology, business requirements, regulations, volume, or your client base. And while you are on top of your game keeping things running as they are now, you know you have to mitigate change. And that's where we come in. We help manage change.

 

Perhaps you have to merge two or more payment processing centers for efficiency gains or due to a merger. Perhaps your software or hardware is no longer supported or the annual maintenance has become onerous. Maybe you want to see if an outside vendor can process your work at a lower cost or maybe you have some or all of your work outsourced and you want to move it in house. Whatever the challenge, we are here to help.

 

What sets us apart is our attention to detail and our ability to integrate business requirements with technology. We understand the critical importance of collecting and documenting data as the first step in any project. You have to thoroughly understand the current state of an operation before you can successfully plan a desired end state. Change requests are not just costly, but they can also significantly impact project schedules.

 

No matter the project, the more analysis performed up front in defining the requirements and deliverables, the smoother the entire development, testing and implementation cycle. We are there to dot the i's and cross the t's so that you can make informed decisions with successful results.

 

Our number one goal is the transference of knowledge to your lockbox personnel so that you can get back to steady state without dependence on our services. We judge our success by your ability to run your lockbox smoothly after we leave.