Business Cases

Remittance Platform Upgrades

     Technology Upgrades

     Vendor Evaluation

     Outsourcing

     Workflow / Staffing Models

     Insourcing

     Contract Terms

     Site Consolidation

     Client Requirements

     Disaster Recovery

     Host Interface Specifications

     ARC / Image Exchange

     Bank / AR Reconciliation

     Back Office Conversion (BOC)

     Test Scripts

Automation Strategies

     Test Plan Administration

     Exception Processing

     Procedural Documentation

     Mail Extraction (Opex IEM)

     Production Cutover Support

     Miscellaneous AR Payments

Other

     AR Posting Interface

     Request for Information (RFI)

     General Ledger Interface

     Request for Proposal (RFP)

     Bank Reconciliation Interface

     Project Management

     Manual Processes

     Training

Vendor Product / Service Analysis   

     Operational Reviews

      Hardware / Software Functionality

     Error / Root Cause Analysis

      New Feature Design

     Performance Measurements

      Market Comparison

     Benchmarking

     Document / Form Design